Have you continuously faced stockouts with active sales orders of your successful e-Commerce products? Have you gotten to the root cause of this e-Commerce nightmare? The cause generally is due to the lack of strategic planning of inventory management, warehouse management and delivery system. The best solution to get back on track with your entire fulfillment management is to outsource the overall process of your product delivery, where everything is coordinated with on pair of expert hands.
Let’s get started by reviewing the overall strategy of our fulfillment service center that will turn your E-Commerce business into a smooth running, money making machine. In this article we focus in on our warehouse management, our inventory management system and how our set up allowspleanty of room for your business to grow.
Our 105,000 sq. foot state-of-the-art warehouse is temperature-range controlled and provides a great amount of customer valued specific services. Among them, the FEFO inventory system is the most remarkable and compelling to our clients. FEFO is a first expiration in and first out system. The FDA requires and approves this inventory system for nutrition, skin, and food products.
The FEFO is a versatile and straightforward process of methodizing and supervising and has a set priority of moving final materials between any phases of operations. The delivery is performed according to the prior date of consumption and expiration regardless the date of entry or procuration. Products have to be used according to the expirtion date, so to manage the best quality and customer experience, we use the FEFO method. That’s not all; our logistic experts continuously communicate with you to better understand your specific strategy and customize the process to be best apt for your requirements. We provide the best economic and profitable warehousing service for you.
Inventory control and management is the most important and sensitive task for an e-commerce site as the overall process is related to the consumption of the end users. Both front and back end inventory controlling and monitoring is done proactively.
Step 1: It starts from acquiring product on our production floor quickly and precisely where the right amount of products and the original quality are maintained rigorously.
Step 2: The products are storedsafely and securely, preventing minimal error or mishaps occurring when the product is in our custody.
Step 3:Successful delivery of products to the end users with the perfect boxing system of each specific productgarenting your desired customer experience.
Throughout the enire process, the products are handled with expert hands, and the overall fulfillment procedure is done by eliminating the chances of inefficiency by 95%. The Advanced Inventory Control Technology System lets you run business economically, effectively and efficiently. A slight error can create a big set back; but a perfect inventory workflow system would earn you profitability, trust of customers, cost minimization and overall optimize the welfare performance of your company.
Want to take off a new campaign suddenly or make an expansion in your product line? Don’t worry; we have an easily scalable procedure to handle the daily fluctuation efficiently. We are always ready to manage and plan our staff on a daily basis so that we can honor any of your projected volumes. Don’t worry if any further escalation is urgent, because we have the plenty of space for the accommodation of your product growth. In addition, we have the best attainable people to ensureerrorless delivery of products on time, every day. With our wholesale and private labeling programs, QuickBoxOnDemand would help you estimate the demands, control the inventory and provide the high-quality products to the end customers at the lowest wholesale price.
As the products are scheduled on a daily basis, you can share any of your plans or rescale your orders at anytime. We can maintain the scalability with the same level of performance and efficiency. If you cannot handle the scalability, then you opt to lose the efficiency and fail to meet the market demand. We are here to help you on the most demanding and profitable episode of your business.
As you can see, we are the perfect fulfillment management center with integrated fulfillment services for a growing business that is in the health and beauty industry. We will handle all the logistics so you can focus on growing your business. QuickBox provides the best-dedicated service of warehousing and product management with affordable pricing and 24/7 client service access. Our promise is not just to deliver your products accurately as per your demand, but to maintain a long-term relationship to make your life easier and make your business expectedly successful.
This is a guest post written by Mona Bushnell, B2B Tech Writerand originally published by Business News Daily. CRM stands for Customer Relationship Managementsoftware is a widely used method customer management for eCommerce businesses. Integrating your business with CRM software helps manage client interactions, deal with future and current customers, and optimize and systematize relationships. The article below is your 2018 buyers guide to finding the best CRM for your ecommerce store.
CRM software was originally designed to help businesses build and maintain relationships with new and existing customers. Since then, CRM software has evolved from a simple contact management system into a robust tool that helps users manage sales, marketing, point-of-sale (POS), accounting, vendor and other types of operational data, all in one easily accessible solution.
From a growth standpoint, CRM is used to find leads, follow up with prospects and nurture them through the sales pipeline. CRM is also used to maintain customer loyalty by storing key information to boost sales – for instance, by personalizing the experience and providing excellent customer support.
Here is our 2018 guide on how to choose the right CRM software for your business. If you already know what you need and just want to see our recommendations for the best CRM software, visit our best picks page.
The cost of CRM software varies greatly. Vendors typically use a subscription-based pricing model, which can depend on a variety of factors, such as the number of users and the types of features available.
You can generally expect to pay on a per-user, per-month basis. Some vendors charge a flat monthly fee for a set number of users, but require larger packages or extra fees for additional users. Pricing can range from $10 per user per month to thousands of dollars per month, depending on your business’s unique needs.
Don’t have a budget for CRM software? Or maybe you’re not sure that CRM software is right for your business, but would like to see what it has offer. Many vendors offer free trials of their software. There are also free versions of popular CRM software; some are full-featured but limit the number of users or records, while others offer only the bare-minimum capabilities.
CRM doesn’t just keep your contacts organized – it offers a bevy of tools to help you boost sales and execute more effective marketing campaigns. These include:
Lead management and sales. Find new customers by automatically generating leads from various sources like social media, website visitors, inbound calls, newsletter sign-ups and more. Follow up with leads automatically with preset emails and tasks, or contact them directly yourself. CRM can nurture prospects all the way through the entire sales pipeline, from lead generation to closing the sale. Additionally, many CRM allow users to create and store sales quotes and track invoices.
Marketing. Many CRM solutions have built-in marketing tools, including email templates, email marketing pipelines, SMS messaging and lightweight project management tools. Some even offer competition tracking and sales forecasting capabilities.
E-commerce. Some high-level CRM software has built-in e-commerce functionality, while many other products allow for easy ecommerce integration, either by accessing the API or by using a third-party service.
Reports/dashboards. Most CRM software includes some reporting functionality, and many of the higher end products sport live dynamic dashboards. Make sure any exporting or importing needs you have (for instance, transferring information to and from Excel or Quickbooks) are compatible with a system you choose.
Call center. Most low-cost CRM products do not have call center capabilities, but there are third-party integrations available to link call center software with CRM software. However, if a call center is central to your business, it may be worthwhile to adopt a CRM with full call center features. [See Related Story: Best Call Centers and Answering Services for Businesses]
Workflows/approvals. Project management is an important aspect of any CRM. Most high-quality CRM have built-in workflows and checkmark style approvals that help with task management and organization. However, the extent to which these project management tools are customizable varies from products to product, so if you require a specific workflow step or approval process, make sure it is achievable with the product you choose.
Questions to ask when evaluating CRM software
There are many different types of CRM software available, so choosing the right one is key to making it work for your business. Here’s what small business owners advise asking potential vendors:
Ready to choose a CRM solution? Here’s a breakdown of our full coverage:
About the Author:
Mona Bushnell is a New York City-based Staff Writer for Tom’s IT Pro, Business.com and Business News Daily. She has a B.A. in Writing, Literature, and Publishing from Emerson College and has previously worked as an IT Technician, a Copywriter, a Software Administrator, a Scheduling Manager and an Editorial Writer. Mona began freelance writing full-time in 2014 and joined the Purch team in 2017.
At QuickBox Fulfillment we take care of all the logistics of launching and fulfilling your eCommerce brand so you can focus on brand development and marketing your product. But what if you are totally new to running an eCommerce business? You have the product you’d like to sell, but don’t have a great idea of where to start on marketing that product. Well, you are in luck because we can help with branding too! With QuickBox’s team of design experts, we can help you ensure that your brand gets noticed. QuickBox can make custom labels that fit your company or customize the labels you’ve already created to fit your product. We will work with you to make the most unique label to draw the customer in and help your product and brand stand out from the crowd!
Take a moment to read through and you will find:
A lot of seasoned corporate brand strategists believe that the main aim is to develop trust factors. The whole exercise is undertaken to develop the sense of being with them as and when they are asking for. It is about making the target audience say that “I can count on you” rather than saying “what a big brand”!
However, you may have different goals to achieve with your brand. For example if you are selling high end products like jewelry or expensive dress materials, you may be going for a brand identity like “what a big brand.” However, if you are working on some service sectors or regular products, where durability, effectiveness or timeliness is very important, you might be thinking about developing a brand around “I can count on you.”
In this way, you can find thousands of goals to achieve with different brands. But in every situation you must win the trust of your target audience. For example, they should trust you as a “big brand” and your dress materials will not turn out of date soon. Or they must trust you as a reliable brand if you are dealing in service sectors.
Thus, before you start any sort of branding exercise, you must find out the message you want to convey to your target audience. You must develop a flowchart on how you want to be conceived by the target audience and then work accordingly to achieve this brand image.
Many owners and leaders of small and mid-size businesses decide on the marketing tactic they want to pursue as a reaction to a specific incident. Rather than taking the time to develop a Marketing Plan specific to their company objectives, they use quick fix solutions to address broader issues. Does this sound like you?
While all of those tactics may be good ideas, they aren’t part of a cohesive plan to grow and develop your customer base and maximize their contribution to your business results. By themselves they may be mildly effective and yield short-term results, but no single tactic will sustain your brand. A better way to do grow your business is to develop an integrated brand development and marketing plan. Not as intimidating as it sounds, a full brand and marketing strategy is a road map that keeps you on track and focused on goals, budget and results.
What are your goals and objectives?
List all quantifiable goals such as sales increases, customer survey results and P&L standards as well as softer objectives like skills training for employees and community service. Develop your message, your company goals and objective should lead you to your message. The what, why, where, when that is important to customers. Because this is the key to branding your business you may want to bring a marketing expert in to work with your team on the focus points and how to craft a succinct, viable message that will affect a positive response from your audience.
What will your marketing budget be?
It is so important that you have an idea of what you can afford before you begin planning a strategy. Many companies budget based on what they spent last year, but that isn’t always valid. Some businesses use a percent of sales as the benchmark, researching their industry standards as a reference. Whichever method you use, be sure to consider factors like new product launches and expansion plans when setting your budget.
Which customer group impacts each goal?
Look at both internal and external customers to better understand where your marketing needs are greatest and identify target customer groups. Plan to use every customer interaction to your advantage. Begin to attach volume numbers to each goal.
How can you reach your target customers?
Take time to analyze your target customers’ habits to better understand how they may best receive information. There are always multiple ways to reach them based on your budget. Review all selling methods used by your company as well as throughout your industry. Direct selling and indirect selling will require different support mechanisms to grow sales.
What options for Multi-channel marketing are best for you?
Even businesses on a strict budget can diversify their approach to capture a broader audience. A marketing professional should be able to provide options, costs, projected return and will work with you to validate results. Quantify your results Put numbers to every project and evaluate success against your goals and objectives. Not all of your marketing efforts will be on target, but as you progress through your plans you will begin to better understand customer preferences and how to more effectively drive results. Course correct…and keep going!
What is your brand message?
Take the time to create a brand message worth sending and put it out there as often as you can. Marketing should be a vibrant and exciting part of the company strategic plan, part of the face and the voice of any organization. Make every impression a good one.
QuickBox is the only supply chain management center that is fully integrated in nutritional supplements and skin-care products aligned with world-class fulfillment services. Dedicated to high volumes of internet direct-to-consumer brands, we provide FAST, FRIENDLY, and ACCURATE fulfillment seven days a week. Combine that with our 24/7 world-class client services to help maximize your business’ profits and provide the ultimate wow factor to your customers.If you would like to learn more about how you can get started in the private label health and beauty business feel free to contact QuickBox Fulfillment here.
Over the years, exposure to sun and general weather conditions lead to every women’s worst fear: wrinkles. There is no worse feeling than looking in the mirror and seeing all the years staring directly back in the reflection. With the millions of different products out there, it’s hard to figure out which will actually help skin rejuvenation rather than hinder it. With Hydrofirm, your customers will be able to confidently use this product knowing there are no toxins or health risks involved!
Hydrofirm is a brand-new, breakthrough product specifically designed to help anti-aging on any type of skin. An affordable and highly effective solution to aging, dry, dull skin, Hydrofirm starts working the moment it’s applied.
Hydofirm is made up of the most innovative ingredients in skin care. This moisturizer is both a day and night cream that can be applied for any type of situation. It will help improve your customer’s skin texture, elasticity, and firmness while diminishing all signs of fine lines and wrinkles. The collagen ingredients helps promote skin renewal and provide deep hydration to your customer’s skin to have them looking younger instantly.
There is nothing better than hearing someone saying “you look five years younger!” and with Hydrofirm your customers will be getting this compliment daily! Since beauty and youth go hand in hand, more and more women continue searching for ways to appear younger. Hydofirm is suitable for all skin types and it also non-toxic, hypoallergenic and never tested on animals.
Interested in starting your own skincare line? Have a skincare line that you want to improve? Go to www.quickbox.com to learn more about our incredible product line that is available to you for private labeling. Custom formulations are available!
QuickBoxOnDemand :We are your 3rd party product manufacturing solution that will save you time and money while minimizing other costly functions of your business, such as inventory control and customer service inquiries. QuickBox is a best-of-breed OnDemand service, catering to the online direct response and DRTV markets.
Disclaimers: © 2017 2Chads/Quick-Box and Quick-Fill. None of these statements have been evaluated by the Food and Drug Administration, and this product is not intended to diagnose, treat, cure, or prevent any disease. Consult a licensed professional before developing packaging, constructing structure-function claims, or before publically marketing this or any dietary supplement. 2Chads/Quick-Box and Quick-Fill does not assume any liability or responsibility for claims marketed by customers and said products and is fully indemnified from all claims, events, errors, omissions, or liabilities whatsoever.
QuickBox Fulfillment CEO, Stephen Adele, Presents HowConversionsareKillingYour Ecommerce Business
Denver, CO – 02/27/2018 — The ADSUM event hosted in Aspen, Colorado featured hundreds of digital marketing business professionals sharing their inside industry knowledge to all that participated in the three-day event. How Conversions are Killing Your Business panel featured three leading industry specialists who shared their combined knowledge about several leading indicators and key metrics a business can utilize to prevent issues with ordering processing before they happen.
Those there to lead the panel discussion were Brad Weimert, the founder and CEO of Easy Pay Direct.Darryl Hicks, the CEO and founder of Flex Pay. Last to speak on the panel was Stephen Adele, whose experience in the health and beauty space stands 20 years from founding iSatori, leading the company public and through a merger with FitLife brands and now, as the CEO and co-owner ofQuickBox Fulfillment, which is revolutionizing the way fulfillment isconducted for e-commercemarketing companies.
Mr. Weimar opened the discussion up by describing how the metrics a business needs to track will change as the business grows. Failure to change what a business tracks will increase their likelihood to fail. One of his suggestions introduced the idea of changing the payment model. Mr. Hicks then discussed three key concepts thatmarketers who are doing a hundred million plus in revenue in their companies use to reduce their chargeback ratios. One, getting your company into a proper MCC. Two, more focus on customerservice. Three, using the right gateway and keeping data fields clean.
Stephen Adele takes a completely different approach, the same approach that has made his clients so successful through his new business endeavor, QuickBox Fulfillment.
“We look at things on the backend (post production), and how it intersects with the end consumer, which I feel is equally as important as front-end metrics [like AOV and LTV], and what I found for most of our clients is they’re not normally looking at this, but they should.”
Adele highlights three ‘back-end’ metrics that are important to track. The first metric being time-to-home. With nearly 70% of most consumer orders coming from California, Texas, Florida and New York making it very important to have one’s business equidistant from those locations. Choosing a fulfillment center located in a place like Denver, Colorado allows businesses to get their orders [packages] to their customers in a matter or 3 to 4 business days or less, allowing them to compete with eCommerce companies like Amazon, at a fraction of the cost.
The next metric is back orders, which he believes doesn’t get talked about enough as there are a lot of consequential damages to having them. The collateral damages thatare caused by that back order being created in the customers mind can be incredibly damaging for their loyalty to a business and their brand equity.
“There’s a number of ways to lessen backorders in your order supply chain, but ideally you want to have zero backorders, that’s usually unrealistic, sometimes you can’t always gauge the volumeof your campaigns or what’s actually going to happen in driving order volume,but you want to try to generate enough safety stock to prevent yourself fromgoing in a back order situation.”
One way to do this is a service QuickBox Fulfillment provides its clients; it’s called OnDemand Product Inventory. This service provides clients with just-in-time product inventory – in nutritional supplements and cosmetics. They do this by putting one week of advanceinventory in front of order needs which helps minimize the possibility of a backorder. This service eliminates the hassle of managing manufacturing and product supply and preserves cash from the need for excess inventory build up.
The final metric Adele goes over is return processing time. He stresses that all returns need to happen immediately. If returns are not being processed within 24 hours customers are either calling in or emailing to your customer service department, or worse, issuing achargeback. QuickBox is known for its fast, 24-hour weekday return service.
In the end, Mr. Adele professed, “success in ecommerce is more than about building an exceptional product, it’s about taking the best possible care of the end customer, in such a way that eliminate unnecessary dispositions and builds long term equity and loyalty into the brand.” He went on to finish his lecture by saying, “…once we stop focusing on chasing dollars, and instead focus on building a business, everything changes.”
QuickBox Fulfillment is a third-party logistics provider who specializes in direct-to-consumer order fulfillment, based in Denver, Colorado. The company is designed to save it’s clients time, hassle and money while minimizing other costly functions of running a business, such as inventory control and customer service inquiries. QuickBox also offers reliable, compliant and effective products through its OnDemand Product Inventory service, catering to the online direct response and DRTV markets. To learn more about QuickBox or request a free quote go online to www.QuickBox.com, email firstname.lastname@example.org or call (720) 458-1440.
ADSUM is the preeminent performance marketing gathering, hosted by industry icon Nate Lind. ADSUM is a three-day event that provides in-depth sessions and workshops, from brilliant speakers and thought leaders,that will not only help you stay ahead of the latest digital trends but also provide you with tons practical, game-changing takeaways you can immediately apply to your marketing strategy. In 2017, ADSUM was held at the beautiful St. Regis Resort & Spa in Aspen, Colorado. You can find ADSUM at www.ADSUM.net